About Cancellation of performances to stop the spread of the corona virus until 19 April 2020
In order to inhibit the spread of the corona virus, protect the health system from a massive burden and protect particularly vulnerable people from infection, we are following the decision of the Berlin Senate Administration for Culture and Europe to cancel all audience performances until the 19 April 2020 (Please note: this date is also subject to change). Tickets already purchased for the performances to 19 April 2020 will be refunded. With the tickets you have already purchased for the performances affected by the cancellations, you still have the following options:
- refund: send us a mail @ email@example.com with your booking number, the show and your bank details
- waive a refund for your tickets in favour of the theatre: send us a mail @ firstname.lastname@example.org with your booking number and the show (you could also split your purchased tickets in refund and waive a refund). In this case we would like to thank you very much for your generosity and solidarity!
- file your tickets: we have an archive where we file cancelled bookings for a later date. just send us a mail @ email@example.com with your booking number and the show and the file option. We will put your booking in the archive and you can contact us as soon you will have an exact date.
We hope to be able to perform for you again soon and until then we wish you good health!
Best from the Ratibor Theater Team